6 hr – Cultural Diversity for Healthcare Professionals


6 CE Credits

You have two options for the material:
1) Mailed – We ship the material directly to you and you will then take the online exam
2) Exam Only – The price is lower for this option. You are indicating that you already own the material OR are receiving material elsewhere such as on Kindle, Nook, buying Used or New Textbooks.

To view more information about this course please look at the tabs located below:

  • Course & Material Options:
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SKU: Mailed ~ 6 hours ~ ID: 1540772470 Category:


As healthcare professionals, we do not get to pick and choose who comes to us for services. We do, however, hold the power to either keep people coming back or having them go elsewhere. When people are treated with respect and kindness, they will want to return to the place that offered those things. When they are treated like cattle and just pushed and pulled through the healthcare systems, they will likely run in the other direction and avoid healthcare altogether.

Most people think that diversity involves making people from other countries feel comfortable in our country. That is only a teeny, tiny part of the picture. Take, for example, an American who was born in the U.S. and grew up in a mostly Asian neighborhood. Then take another person, American born, who grew up in an Italian neighborhood. The Asian neighborhood was likely more quiet and reserved than the Italian neighborhood, where screaming is thought of as normal conversation. Are these two people going to look at life the same way? Probably not.

What about the homeless culture that is unique unto itself? What about the prison population? What about the refugees trying to avoid genocide in their homelands? Are their needs and perceptions going to be different? Yes, they are.

This text is probably one of the most complete, comprehensive books about diversity as it applies to healthcare available. Let’s face facts; everyone is probably going to have to seek medical treatment at some point in their lives. It is up to us, as healthcare providers, to make these people feel comfortable and welcome enough for them to continue that care.

There are all kinds of superstitions and beliefs about medicine that have been ingrained in people since the beginning of time. When a client is adamant about not having surgery until the full moon for fear of angering the ancestors, it is not our call to make them feel like their beliefs are unfounded. It is our call to collaborate and come up with viable solutions so that they can get what they need without feeling judged or fearful.

Our world is like a cake. All of the cultures are the ingredients for that cake.  It takes these ingredients, blended together, to make that cake be moist, beautiful, and delectable.. If we only had one ingredient, like flour, it would not be much of a cake. If we only had one culture, what would we miss out on? Music? Sports? Fashion? Dance?

The more diverse and welcoming you make your business to everyone, there is a high likelihood that people will want to use your services time and again. This is extraordinarily important for us in healthcare. Just think; your approach of kindness and understanding will very likely save lives and enhance the quality of peoples’ lives. After all, isn’t that why we chose this profession in the first place?

Additional information


ISBN-10: 1540772470, “Further Reflections from Common Ground: Cultural Awareness in Healthcare” by Beth Lincoln.

Product ID


CE Credits

6 hours

Exam Format


Exam Questions

Total of 30 questions

States / Organization

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, NCBTMB, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington DC, West Virginia, Wisconsin, Wyoming


Available Immediately upon passing with a 70%

Shipping Method

–If you selected our normal "Mail" option, then you will receive your physical book in the mail, and then take the exam online. All exams are online. We do use various third party vendors for book sales and different shipping methods depending on your location, so that we can get it to you as soon as possible. Some locations may take up to 14 business days to receive your physical book(s).
–If you selected the "Exam Only" option, then nothing is mailed to you. You will have access immediately to the online exam. By selecting this option you are indicating that you have access to the material; already own the material physically or digitally such as by Kindle, Nook, eBook or Audio Book.


We allow one year from the date of purchase to complete the exam


We have several options for our customers listed below in the case you wanted to use them. The online exam and online certificate upon passing is included in your tuition. We have no hidden fees or surcharges, and the fees below only apply to extra options provided by the Company. The extra fees are as follows:
NOTE: All fees must be paid in advance of any extra Services rendered.
—Need your certificate mailed? We will mail you a tri-folded color certificate after passing – $10 per certificate, per mailing.
—Want us to manually submit your answers? You can mail or email us your answers on the provided printable exam for us to manually grade and submit on your behalf. Also included is if you pass with at least a 70% we will mail you a tri-folded color certificate – $25 per course and attempt. Certificate is only mailed if you received a 70% or greater. (This is paid at the time of your mailing by filling out the form on the bottom of the printable exam or calling us with your credit/debit card information. If you fail the exam you will either have to repeat this process and pay the fee, or you can complete your exam online yourself free)
—Want us to mail you the printable version of the exam questions? (Note: You can print this yourself within your account at no additional charge) We will mail you the exam questions – $10 per course, per mailing.
—We allow 3 times to fail your exam. Upon your 4th time it will be $10 per additional attempt thereafter.
—We allow one year from purchase date to complete your exam. If you do not complete your exam prior to the expiration then it will be 25% of the original course price for an additional 6 months. For example: If the course originally was $45, then it will be $11.25 to extend that particular exam for another 6 months.