2 hr – Exam Only – Cultural Diversity and Competence


2 CE Credits (This product is Exam Only)

You have two options for the material:
1) Exam Only – The price is lower for this option. You are indicating that you already own the material OR are receiving material elsewhere such as on Kindle, Nook, buying Used or New Textbooks.
2) Mailed – We ship the material directly to you and you will then take the online exam – To purchase Mailed Go Here

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SKU: Exam Only ~ 2 hours ~ ID: 0985479213-1 Categories: ,


We live in a melting pot. For example, if there is a military base in a town, the town has two distinct cultures: military and non-military. Most cities have married and single people in it. Those are two different cultures, as well; single people often have different views than those of their married counterparts. We have now identified four different cultures: married, single, military and non-military.

You get the point. Since there are several cultures living and working in the same places, it makes since that we all get along. And part of what brings us to that point is understanding. Going into a business transaction knowing some of the expectations of the other party, makes for a much easier completion of that transaction.

For example, if you go into a workplace that is owned by an Arabic company, it is good to know that they don’t particularly like entering into business or employment arrangements until they feel that trust has been well established. If you sense reluctance on their part, you will understand that it is nothing personal; it is just their cultural views.

In the massage business, we don’t know who will come in to see us. Being aware of cultural views allows us to relate to potential clients in a way that will make them feel at ease. People who feel comfortable tend to seek out the same places and service providers that made them feel that way.

By the same token, we don’t know who we may end up working with. Silence or a reluctance to engage in office gossip by a co-worker might be misconstrued as a sign of haughtiness and superiority, where the fact is that, culturally, engaging in that behavior might be considered to be disrespectful. If we are cognizant of these behavioral characteristics, we can go a very long way in promoting positive collaboration and communication.

Additional information


ISBN-10: 0985479213, “Cultural Competence for Global Management”, by Chima Imoh, PhD.

Product ID


CE Credits

2 hours

Exam Format


Exam Questions

Total of 10 questions

States / Organization

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, NCBTMB, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington DC, West Virginia, Wisconsin, Wyoming


Available Immediately upon passing with a 70%

Shipping Method

–If you selected our normal "Mail" option, then you will receive your physical book in the mail, and then take the exam online. All exams are online. We do use various third party vendors for book sales and different shipping methods depending on your location, so that we can get it to you as soon as possible. Some locations may take up to 14 business days to receive your physical book(s).
–If you selected the "Exam Only" option, then nothing is mailed to you. You will have access immediately to the online exam. By selecting this option you are indicating that you have access to the material; already own the material physically or digitally such as by Kindle, Nook, eBook or Audio Book.


We allow one year from the date of purchase to complete the exam


We have several options for our customers listed below in the case you wanted to use them. The online exam and online certificate upon passing is included in your tuition. We have no hidden fees or surcharges, and the fees below only apply to extra options provided by the Company. The extra fees are as follows:
NOTE: All fees must be paid in advance of any extra Services rendered.
—Need your certificate mailed? We will mail you a tri-folded color certificate after passing – $10 per certificate, per mailing.
—Want us to manually submit your answers? You can mail or email us your answers on the provided printable exam for us to manually grade and submit on your behalf. Also included is if you pass with at least a 70% we will mail you a tri-folded color certificate – $25 per course and attempt. Certificate is only mailed if you received a 70% or greater. (This is paid at the time of your mailing by filling out the form on the bottom of the printable exam or calling us with your credit/debit card information. If you fail the exam you will either have to repeat this process and pay the fee, or you can complete your exam online yourself free)
—Want us to mail you the printable version of the exam questions? (Note: You can print this yourself within your account at no additional charge) We will mail you the exam questions – $10 per course, per mailing.
—We allow 3 times to fail your exam. Upon your 4th time it will be $10 per additional attempt thereafter.
—We allow one year from purchase date to complete your exam. If you do not complete your exam prior to the expiration then it will be 25% of the original course price for an additional 6 months. For example: If the course originally was $45, then it will be $11.25 to extend that particular exam for another 6 months.